Your privacy matters to us. This policy explains exactly what personal data p799 collects from Pakistani players, how we use it, who we share it with, and what rights you hold over your own information.
Six core commitments that define how p799 handles your personal data — written plainly, so you know exactly where you stand before reading the full legal text below.
p799 collects personal data strictly limited to what is necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not harvest data for its own sake or sell it to advertisers.
All data transmitted between your device and p799's servers is protected by TLS/SSL encryption. Sensitive data stored on our systems — including payment details and identity documents — is encrypted at rest using industry-standard protocols.
We tell you upfront what your data is used for, in plain English. p799 does not use your personal information for any purpose beyond those described in this Privacy Policy without first obtaining your explicit consent.
p799 members have the right to access, correct, and request deletion of their personal data at any time. Submit a request to our support team and we will process it within 30 days in accordance with our obligations under applicable data protection standards.
p799 does not sell your personal data to third parties. Data is shared only with carefully vetted service providers (payment processors, KYC verification partners, fraud prevention tools) under strict data processing agreements that bind them to the same standards we apply internally.
p799 retains personal data only for as long as necessary to fulfil the purposes set out in this policy or as required by applicable law and our licensing obligations. When data is no longer required, it is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how p799 ("p799", "we", "us", "our") collects, uses, stores, and protects the personal information of individuals ("you", "Member", "User") who access or use the p799 website at p799.pro and all associated mobile applications, platforms, and services.
p799 is committed to handling your personal data with the highest standards of care, transparency, and security. We operate under an internationally recognised gaming license and are required to comply with applicable data protection obligations as part of our licensing conditions. This Policy has been written to reflect those obligations and to give you a clear, honest picture of how your data is managed.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and p799.
For the purposes of applicable data protection legislation, p799 is the data controller in respect of any personal data collected through the p799 platform. As data controller, p799 determines the purposes for which, and the means by which, your personal data is processed.
All enquiries regarding this Privacy Policy or the handling of your personal data should be directed to the p799 Data Protection contact via the support email address listed in Section 15 of this Policy. We will acknowledge all data-related enquiries within five business days and aim to provide a substantive response within 30 days.
p799 collects the following categories of personal data in the course of providing its services to Members:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, city of residence (e.g. Karachi, Lahore, Islamabad) | Account communication, support, responsible gaming notifications |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history | Processing deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, betting history, session duration, feature interactions | Platform improvement, responsible gaming monitoring, personalisation |
| Communications Data | Live chat transcripts, support emails, complaint records | Support, dispute resolution, quality assurance |
| Verification Documents | Government-issued photo ID, proof of address, selfie verification images | KYC compliance, regulatory obligations, withdrawal processing |
p799 does not collect or process any special categories of sensitive personal data (such as health data, biometric data for identification purposes, racial or ethnic origin, or political opinions) except where strictly required by law or explicitly consented to by the Member in writing.
p799 collects personal data through the following channels and mechanisms:
p799 processes your personal data only where a valid legal basis exists under applicable data protection standards. The legal bases we rely upon are as follows:
p799 uses the personal data it collects for the following purposes:
p799 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyse how Members interact with our services. The categories of cookies we deploy are as follows:
You may manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may impair your ability to use some features of the p799 platform. p799 does not use advertising or third-party retargeting cookies.
p799 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited circumstances:
All third-party service providers engaged by p799 are required to maintain appropriate technical and organisational security measures and are prohibited from using your personal data for any purpose beyond those specified in their agreement with p799.
p799 operates as an international gaming platform and some of the third-party service providers we engage may process your data in jurisdictions outside your country of residence. Where personal data is transferred internationally, p799 takes steps to ensure that appropriate safeguards are in place to protect your data to the same standard as required by this Policy.
These safeguards include, where applicable, data processing agreements incorporating standard contractual clauses, transfer impact assessments, and verification that the recipient jurisdiction provides an adequate level of data protection. If you have questions about the safeguards applied to any specific international transfer, you may contact our support team for further information.
p799 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law and our gaming license obligations. The following general retention periods apply:
Once the applicable retention period expires, personal data is securely and permanently deleted or anonymised so that it can no longer be associated with any identifiable individual.
As a p799 Member, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details in Section 15. We will respond within 30 days and will not charge a fee for standard requests.
Please note that some rights are subject to limitations where p799 is required to retain or process data to comply with a legal obligation or to defend a legal claim. Where we are unable to fulfil a request in full, we will explain the reasons in our response.
p799 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
The p799 platform is strictly intended for adults aged 21 years and above. p799 does not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or provide any personal data to p799.
If p799 becomes aware that personal data has been collected from an individual under the minimum age, we will immediately close the associated account, delete all related personal data, and — where applicable — return any deposits made to the original payment source. If you believe a minor has registered on the p799 platform, please contact our support team immediately so we can investigate and take appropriate action.
p799 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will notify registered Members by email or via an in-platform notification prior to the changes taking effect. The effective date of the most recent version is displayed at the top of this page.
Your continued use of the p799 platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to a revised Policy, you must stop using the platform and contact our support team to request account closure and deletion of your personal data, subject to our legal retention obligations described in Section 10.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by p799, please contact our Data Protection team through the following channels:
For concerns about responsible gaming or self-exclusion tools, please visit our Responsible Gaming page. For details on your account terms, refer to our Terms & Conditions.
Now that you understand how p799 handles your data, join Pakistan's most trusted gaming platform and enjoy cricket betting, live casino, and slots — all in PKR, all secured.
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